Privacy Policy
Effective Date: 10/16/2025
Personal Information Collection Statement (PICS)
Tenisinfinite Tech ("we", "our", or "us") is committed to protecting your privacy. This Personal Information Collection Statement explains what personal information we collect, why we collect it, how we use it, and your rights regarding your personal information.
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this policy.
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact form
- Create an account
- Subscribe to our newsletter
- Request services or support
- Communicate with us via email or phone
The types of information we may collect include:
- Name and contact information (email address, phone number)
- Company information
- Project requirements and preferences
- Communication history
- Payment and billing information
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and fulfill your requests
- Provide, maintain, and improve our services
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Process transactions and send related information
- Comply with legal obligations
- Protect against fraudulent or illegal activity
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication requirements
- Employee training on data protection
- Secure data centers with physical security controls
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or anonymize it.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a merger, acquisition, or sale of assets
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to certain types of processing
- Withdrawal: Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@tenisinfinite.com.
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
9. GDPR Compliance
For users in the European Economic Area (EEA), we process personal data in compliance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:
- Consent: When you have given clear consent
- Contract: When processing is necessary for a contract
- Legal obligations: When we must comply with the law
- Legitimate interests: When processing is in our legitimate interests and not overridden by your rights
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete such information.
11. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically for any changes.
12. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:
Tenisinfinite Tech Privacy Office
Email: privacy@tenisinfinite.com
Phone: +1 (555) 123-4567
Address: 100 Suite,15 Floor, LEE GARDEN TWO28 Yun Ping Rd, Causeway Bay, Hong Kong, China